Customer Success Festival


Unlock the power of customer success through strategic thinking and exceptional service.

March 8, 2023

Learn from amazing companies like these

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πŸ™‹β€β™€οΈ 2,000+ attendees
🎀 15+ customer success speakers
🧠 10+ hours of game-changing presentations

Secure your place today

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Get tickets

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Why attend Customer Success Festival?

πŸ™€ This event will increase your strategic knowledge leaving you ready to tackle any challenges that come your way.

🧠 Bringing new and innovative ideas to the table can be tough when you’re stuck in the day-to-day grind. Break the mold with #csfest and refresh the way you think.

🀝 Connect with 2,000+ enthusiastic CS peers and leaders online, you’ll have ample opportunity to forge new relationships and grow your network.

πŸ™‹β€β™€οΈ Every challenge, idea, and strategy is unique. You’ll be able to pick the brains of customer success leaders and get answers specific to you.

πŸ‘€ Stand on the shoulders of giants and learn from some of the most innovative organizations in the space and take their successes back to your desk.

🍬 Build your own event, pick β€˜n’ mix from a broad range of CS topics to develop your skillset fast.


Here's What Others Are Saying



Securing retention, renewals, and expansion: a step-by-step guide 08 March 2023, 09:15 PM
Nick Chang Vice President, Global Customer Success, Aryaka
Building a customer-centric team: the power of hiring specialized CSMs who reflect your ideal customers 08 March 2023, 03:30 PM
Mike Lee Director of Customer Success, PublicInput
Panel: The intersection of sales and customer success, what can we learn from each other? 08 March 2023, 05:00 PM
Shayan Goodarzi, Michelle Wideman & Carine Gursky
Panel: The intersection of sales and customer success, what can we learn from each other? 08 March 2023, 05:00 PM
Shayan Goodarzi, Michelle Wideman & Carine Gursky


Learn from LinkedIn, HubSpot, Stripe and DocuSign CS leaders.

Remember all sessions are crafted by leading practitioners to help refine your skills and guide you to success. Here's a snippet of what to expect:

β†’ Align sales and post-sales customer success teams to increase LTV

β†’ Streamline onboarding to decrease early-stage churn

β†’ Implement strategies for improving retention and renewals within your organization

β†’ Monitor the growth of customer success and anticipate future developments in the field.

Tune in to the CS School podcast

Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out.

πŸ™‹β€β™€οΈ Ever wanted to have a full over view of how segmentation works?

πŸ™‹β€β™€οΈ Always wondered what the psychology behind CS is?

πŸ™‹β€β™€οΈ Are you reconsidering the way you tackle renewals? 


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